Cookie policy

Welcome to Truenga.com, where your online experience matters. To make your visit enjoyable and personalized, we use cookies and similar technologies. This Cookie Policy provides you with clear and comprehensive information about our cookie usage.

Section 1 – Cookies

Yes, we use cookies and similar tracking technologies to enhance your experience on Truenga.com. Our Cookie Policy provides detailed information about how these technologies are utilized and offers options to manage your preferences.

Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.

_session_id, unique token, sessional, Allows CommerceHQ to store information about your session (referrer, landing page, etc).
_CommerceHQ_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_CommerceHQ_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

Section 2 – What are cookies

Cookies are small text and number files that we store in your browser or on your computer's hard drive. They help us remember your preferences while using our website.

At Truenga.com, we use two types of cookies:

Functional Cookies: These enhance your website experience.

Non-Functional Cookies: These collect statistics from our visitors to improve our site.

Unless you've adjusted your browser settings to reject cookies, our system will place cookies as soon as you visit our site.

Section 3 – Information about our cookies

Our cookies and similar technologies distinguish your user preferences from others, improving your visit and helping us optimize our site. Rest assured, these cookies don't identify you; they're here to enhance your experience and provide valuable insights.

Legal changes require websites targeting the EU to obtain your consent for cookie and similar technology usage. This policy offers clear insights into the cookies we use and their purposes. For privacy matters, please read our Privacy Policy.

If you need more information about this Cookie Policy, reach out to us at hello@truenga.com

Section 4 – Managing your cookies

To enjoy a smooth experience on Truenga.com, ensure cookies are enabled in your browser. Here's how to enable them:

Microsoft Internet Explorer: Click on 'Internet Options' in the 'Tools' menu, move the settings slider to 'layer' or 'accept all cookies,' and click 'OK.'

Mozilla Firefox: Click on 'Firefox,' go to 'Options,' and ensure 'Let Websites know I don't want to be followed' is not checked.

Google Chrome: Click on 'Tools,' choose 'Options,' go to the 'Under the Hood' tab, and select 'Allow local data to be set.'

Safari: Click on the 'Cog' icon, choose 'Preferences,' click 'Security,' and check 'Block third-party cookies and advertising cookies.'

If you have questions about this Cookie Policy or Truenga.com's Privacy Policy, feel free to contact us using the contact us form on our menu or by emailing us at hello@truenga.com for assistance. Your online experience matters to us, and we're here to assist.

Section 5 - Need Assistance?

Got any issues regarding your order's shipment? Rest assured, we've got your back! Reach out to us by using the contact us form or via the following contact information:

Please feel free to contact us using the Contact Us page on our menu or using the following details:

hello@truenga.com

Phone: +1 754-233-0321

Truenga Physical Office:

9 AM - 5 PM (Monday to Friday EST)

2435 Fillmore St

Hollywood, FL 33020

United States

Thank you for being a part of the Truenga community, where your business and satisfaction is our top priority.

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Our Guarantee

We stand firmly behind the dreamy comfort our travel pillows deliver. We are so confident that it will transform your travel experience that we offer a 30-Day Dream Guarantee. If, within the first 30 days of your purchase, you find yourself anything less than delighted with your Truenga™ Travel Pillow, simply reach out to us. We'll make it right—whether that means a replacement, a refund, or helping you find the perfect adjustment. Your satisfaction is our commitment.